2020 Sustainability Report

65 Social affairs The forms that will be used for staff reviews in 2021 are currently being revised. The section for assessing line managers will be adapted so that the questions are clearer and employees find it easier to express themselves precisely. We have found that some people have had difficulty in distinguishing between assessing the company, their department and specifically their line manager. Satisfaction index Collaboration Information Workplace/surroundings IT system Environmental management system Assessment scale 1 (very dissatisfied) to 10 (very satisfied) Overview of employee satisfaction 8.3 8.2 8.5 8.5 8.2 8.0 8.4 8.2 7.7 7.9 8.7 8.5 2020 2019 1 5 10